1. Acceptance of Terms
By accessing or using the Roy's Auto Shop website, submitting a service request, contacting us through the website, or using any related online feature, you agree to these Terms of Service.
If you do not agree with these terms, please do not use the website or submit information through our online forms.
2. About Roy's Auto Shop
Roy's Auto Shop is an automotive repair business serving customers in Philadelphia, Pennsylvania.
Our contact information is:
- Phone: 215-689-0013
- Email: [email protected]
- Address: 2400 W Hunting Park Ave, Philadelphia, PA 19129
3. Website Use
The information on this website is provided for general informational and business purposes. You may use the website to learn about our services, contact the shop and request automotive service.
You agree not to misuse the website, attempt to interfere with its operation, submit false information, use automated systems to abuse forms, or use the website for unlawful purposes.
4. Service Requests Are Not Confirmed Appointments
Submitting a service request through the website does not automatically create a confirmed appointment.
A member of Roy's Auto Shop may contact you to discuss your vehicle, requested service, availability and next steps.
An appointment is considered confirmed only after Roy's Auto Shop communicates confirmation directly to you.
5. Vehicle Information
You are responsible for providing accurate information about your vehicle, including the year, make, model, symptoms and requested service.
Online information provided by a customer is preliminary and may not be sufficient to diagnose a vehicle problem.
6. Diagnostics and Estimates
Any information provided through the website, by phone or electronically before a vehicle is physically inspected should not be considered a final diagnosis, repair estimate or guarantee of cost.
Vehicle conditions can vary, and additional issues may be discovered during inspection, diagnostics or repair.
Final repair recommendations, pricing and authorization may be handled separately by Roy's Auto Shop.
7. Repair Authorization
The website itself does not constitute authorization for Roy's Auto Shop to perform repairs, install parts or incur charges on your behalf.
Repair authorization may be obtained separately through verbal, written or electronic approval, depending on the circumstances.
8. Pricing and Availability
Prices, parts availability, labor availability, scheduling and repair timelines may change based on vehicle condition, parts availability and other circumstances.
Nothing displayed on the website should be interpreted as a guaranteed price unless specifically stated as such.
9. Communication Consent
When you submit your phone number, email address or other contact information, you authorize Roy's Auto Shop to contact you regarding your inquiry, service request, appointment, vehicle or related customer service matters.
Communications may occur by phone, email or text message. Message and data rates may apply where applicable.
Consent to receive communications is not a condition of purchasing automotive services.
10. Text Messaging
If you communicate with Roy's Auto Shop by text message or provide consent to receive texts, messages may include appointment information, service updates, follow-up messages and responses to your requests.
You may request to stop receiving non-essential text messages by replying STOP. You may reply HELP for assistance where supported.
11. Third-Party Services
Roy's Auto Shop may use third-party software and service providers to operate parts of the website and customer communication process.
These may include website hosting, customer relationship management systems, automation tools, email systems, text messaging providers, analytics services and other technology platforms.
Your use of certain third-party services may also be subject to the terms and policies of those providers.
12. External Links
The website may contain links to third-party websites, maps or platforms. Roy's Auto Shop does not control those websites and is not responsible for their content, availability, security or privacy practices.
13. Intellectual Property
The Roy's Auto Shop name, logo, website design, written content and other original materials displayed on the website may not be copied, reproduced or commercially used without permission.
14. Website Availability
We do not guarantee that the website will always be available, uninterrupted, error-free or free from technical issues.
Roy's Auto Shop may modify, update or temporarily discontinue portions of the website at any time.
15. Disclaimer
The website is provided on an "as available" basis. Information provided through the website is intended for general informational purposes and should not replace an in-person vehicle inspection or professional automotive diagnosis.
16. Limitation of Liability
To the extent permitted by law, Roy's Auto Shop will not be liable for indirect, incidental, special or consequential damages arising solely from use of the website or reliance on general information displayed online.
Nothing in these Terms is intended to limit rights or remedies that cannot legally be limited under applicable law.
17. Governing Law
These Terms are intended to be governed by the laws applicable in the Commonwealth of Pennsylvania, without regard to conflict of law principles.
18. Changes to These Terms
Roy's Auto Shop may update these Terms of Service from time to time. Updated terms will be posted on this page with a revised "Last Updated" date.
19. Contact Us
If you have questions regarding these Terms of Service, contact Roy's Auto Shop using the information below.